1. Privacy Policy

At Elvion, we value your privacy. We collect basic customer information such as name, phone number, email address, and shipping address to process your orders smoothly.

Your payment details are processed securely through trusted payment gateways, and we do not store any sensitive financial data.

We may use your contact details to:

* Process orders and deliveries
* Provide customer support
* Send updates, offers, or order notifications

We do not sell or share your personal information with third parties except for order fulfillment (courier partners, payment providers).

By using our website, you agree to our Privacy Policy.

📄 2. Terms & Conditions

By accessing and using this website, you agree to follow the terms and conditions mentioned below.

* All product details, pricing, and availability are subject to change without prior notice.
* Orders may be cancelled by Elvion in case of stock issues, payment failure, or suspicious activity.
* Users must provide accurate information while placing orders.
* Misuse of the website may lead to account restriction.

Elvion reserves the right to update these terms at any time.

📄 3. Return & Refund Policy

Due to the nature of food products, we follow a strict return policy.

* Products once delivered cannot be returned if opened or used.
* Returns are only accepted if:

* Wrong product delivered
* Product is damaged during delivery

Customers must raise a return request within 48 hours of delivery with proper proof (images/videos).

Refunds will be processed within 5–7 working days after approval.

📄 4. Shipping & Delivery Policy

We aim to deliver your orders quickly and safely.

* Orders are processed within 1–2 working days.
* Delivery time is usually 3–7 working days depending on location.
* Shipping charges may vary based on order value and location.
* Delays may occur due to unforeseen circumstances like weather or logistics issues.

Customers will receive tracking details once the order is shipped.

📄 5. Cancellation Policy

Orders can be cancelled before they are shipped.

* Once the order is dispatched, cancellation is not allowed.
* If cancelled before shipping, a full refund will be issued.

Elvion reserves the right to cancel any order due to stock issues or payment problems.

📄 6. Contact Us

If you have any questions or concerns, feel free to contact us:

Brand Name: Elvion
Email: elvionsales@gmail.com
Phone/WhatsApp: 7566750406

We are happy to assist you.